Global Call Tracking Numbers

Set up in minutes. Available across multiple countries.

Our call tracking numbers are now available directly inside BaseCloud CRM, with instant self-setup in most regions.

This means you can start tracking calls by country, campaign, affiliate, or channel — without external providers, setup delays, or admin overhead.

Countries Currently Available

You can now provision tracking numbers for:

• United States

• South Africa

• Canada

• United Kingdom

• Australia

• Ireland

• Germany

• France

• Netherlands

• Belgium

• Spain

• Italy

• Sweden

• Poland

• New Zealand

• United Arab Emirates (business verification required)

Other countries are available on request.

Setup Takes Less Than 2 Minutes

For all countries except the UAE, you can set up tracking numbers yourself inside BaseCloud CRM in under two minutes.

Simply:

1. Select the country

2. Choose the area code

3. Enter the destination number

All of this is done directly within the call tracking triggers, as shown in the interface.

Major Automation Improvements (You’ll Feel This One)

Over the past couple of weeks, we’ve rolled out significant upgrades to call tracking automation, including:

• Simplified setup

• Cleaner triggers

• Easier expansion as you add more numbers

Creating automations around call tracking is now faster, clearer, and far more intuitive — especially if you’re managing multiple campaigns or regions.

UAE Numbers (Important Notes)

UAE numbers come with regulatory requirements and exceptions:

• Business verification required

• Minimum commitment period per number

• Setup fees apply

Full details here

Pricing Overview

• South Africa: Monthly pricing applies (legacy rates remain in place for existing customers)

• United States: Monthly per-number pricing

• Other countries: Priced similarly, with slight variations by region

• United Arab Emirates: Higher regulatory pricing, minimum commitment, setup fees, and verification required

We’ve intentionally reworked pricing to be far more attractive than previous setup and monthly fee structures, while still delivering a robust, scalable solution.

One More Thing (And This Is Big)

You can now do cross-country call tracking.

That means:

• A tracking number in one country can ring a destination number in another

• International campaigns no longer need local call centres

• Global attribution just became much simpler

Built to Make Call Tracking Simple

This update is about removing friction:

• Faster setup

• Lower barriers to entry

• Better automation

• Global flexibility

We genuinely believe this is a strong step forward — and we’re excited for you to start using it.