4.98 Google rating

For landscaping, lawn care and irrigation companies

Landscaping CRM for Landscapers and Lawn Care

BaseCloud is a landscaping CRM with the phone system, texting, estimates and invoicing built in. Estimate requests get a call back the same day, quotes are followed up on their own, and maintenance customers are billed every month without anyone typing an invoice.

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Landscaper trimming a hedge with shears beside a mown lawn and a lawn mower

Maintenance plans billed every month

Example workflowA cleanup that becomes a season contract

Clients who love our CRM system

Feel free to ask them about us.

  • Galetti
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  • Agriskills
  • Mastercare
  • Aluma
  • TutorsSA
  • Gawie le Roux Institute of Law
  • BNI
  • Vision Works
  • Intello Group

Spring fills the phone in three weeks. The season is won by who answers it.

When the grass starts growing, every homeowner calls in the same few weeks, and you're on a mower or a skid steer when they do. Estimates for patios and plantings go out and nobody follows up. Mowing customers are invoiced by hand at the end of the month, and the aeration, cleanup and irrigation work they would have bought is never offered because nobody had time to ask.

What BaseCloud CRM solves

What a landscaping CRM should fix

  • Every call and estimate request answered or called back, even in peak season
  • Estimates for installs and maintenance built from one pricebook
  • Open estimates followed up until the customer says yes or no
  • Mowing and maintenance plans billed automatically each month
  • Gate codes, lot size and irrigation details on every property
  • Seasonal offers and review requests sent without anyone remembering

How it works

From the estimate request to the next season

Four jobs a landscaping or lawn care office handles every week, set up once in BaseCloud.

Every estimate request answered

A phone call, website form or Facebook lead ad creates the customer and records where it came from. If nobody can pick up, the caller gets a text and the office gets a callback task.

  • Calls ring the office first, then the owner's cellphone
  • Tracking numbers for trucks, yard signs and Google Ads
  • Calls recorded and summarized on the customer

What you get

Built for the landscaping office

The BaseCloud features landscapers and lawn care companies use every week, in plain terms.

  • Estimates and recurring invoices

    Quote installs and maintenance from one pricebook, then bill season contracts every month with online card payment.

  • Calls answered in the busy season

    A call menu, ring groups and follow-me to cellphones, so estimate requests reach a person or get a callback text.

  • Texts from your business number

    Visit reminders, estimate follow-ups and weather delay notices by text, with US 10DLC registration handled for you.

  • Property details and job boards

    Lot size, gate code, pets and irrigation zones per property, plus a board that tracks install jobs stage by stage.

  • Seasonal offers and renewals

    Follow-ups on open estimates, renewal reminders and seasonal offers triggered by dates and stages on the customer.

  • Google reviews and rank grid

    Ask for a review after each job, reply to new ones and see your Google Maps ranking across the neighborhoods you serve.

The BaseCloud difference

Built in, not bolted on

Calling, texting, WhatsApp, email, quoting, e-signature and automation are part of BaseCloud, not add-ons from other vendors. One login, one client record, and no connectors to keep alive between separate subscriptions.

  • Phone system
  • SMS
  • WhatsApp
  • Gmail / Microsoft 365
  • Workflow automation
  • Quotes & invoices
  • E-signature

Landscapers & Lawn Care on BaseCloud

One spring cleanup, from web form to season contract

This is an example of how a lawn care and landscaping company can set up BaseCloud, not a customer story. Every step is a standard workflow you can change.

Example workflow

A homeowner who asks for a spring cleanup and ends up on a mowing plan

The homeowner fills in the estimate form on your website on a Sunday evening in March. Here is how that request becomes a customer for the whole season.

  1. 1. Request in

    The form creates the customer with the address and the service they asked for, and records the source.

  2. 2. Called back

    The office calls on Monday morning. The call is recorded, and the lot size and gate code are saved on the customer.

  3. 3. Estimate sent

    The cleanup is quoted from the pricebook. A follow-up text goes out two days later and the homeowner accepts.

  4. 4. Visit booked

    The job goes in the crew lead's calendar. The homeowner gets a reminder text the day before.

  5. 5. Plan offered

    After the cleanup, a workflow offers weekly mowing. The homeowner accepts and a recurring invoice starts.

  6. 6. Review asked

    A month into the plan, a text asks for a Google review. In fall, an aeration offer goes out on its own.

You run the crews. Callbacks, follow-ups, monthly billing and seasonal offers run around them.

We pride ourselves on 5-Star Service

4.98 Google rating

Read our reviews on Google

Moving to BaseCloud was the best decision we could have made. The onboarding process was very professional. … It is comforting knowing you have a team of professional, knowledgeable people at your disposal.

Pieter vd WaltPosted on Google

Excellent service, professional team. The best I ever worked with.

Sandra ViljoenPosted on Google

Very professional and helpful. They consistently go out of their way to assist wherever needed. I would highly recommend them.

Annelien BouillonPosted on Google

Very knowledgeable team that understands our market.

Alan FritzPosted on Google

Thank you BaseCloud for … helping me get up to speed with your platform so that we could help our client fully integrate with your CRM.

Julian WesselooPosted on Google

Great team and very knowledgeable. Patient, but they keep their fingers on the pulse. Highly recommend.

The Capital DistilleryPosted on Google

Thank you to the incredible BaseCloud team for all your hard work and support.

Belinda VD MerwePosted on Google

Brilliant company!

Pieter KoelewynPosted on Google

FAQ

Landscaping CRM questions

What does a landscaping CRM replace?
It replaces the lead spreadsheet, the separate phone and texting apps, the estimate template and the month-end invoicing run. BaseCloud keeps calls, texts, emails, estimates and invoices on one customer record. It doesn't replace your accounting software. Invoices sync to Xero and Sage, and QuickBooks connects through automation workflows.
Can I build landscaping and lawn care estimates from my own prices?
Yes. The pricebook holds your plants, materials, labor and services with cost and price, and bundles price a common job in one line. The quote goes out under your branding, can be signed online, and converts to an invoice when the customer accepts.
Can BaseCloud bill lawn care customers every month?
Yes. Put a mowing or maintenance plan on a recurring invoice and it is raised on the schedule you choose. Customers pay by card through Stripe, the payment is recorded on the invoice, and overdue invoices get a reminder.
Does it route crews, track crew hours or log chemical applications?
No. BaseCloud doesn't have route optimization, a dispatch board, GPS tracking, crew time clocks or chemical application tracking. Visits go in each crew lead's Google or Outlook calendar, a team calendar shows every crew's week side by side, and install jobs can be followed on a Kanban board. If you need routing or application records, keep the tool you use for those.
Can we text customers from our business number?
Yes. Two-way and bulk texts go out from your business numbers and replies land on the customer. For US numbers BaseCloud registers your 10DLC brand and campaign for you, which carriers require before they deliver business texts reliably.
How much does BaseCloud cost for a landscaping company?
Plans and usage rates for calls and texts are listed on the pricing page. Every plan includes every feature, so estimates, recurring invoices, the phone system and automation aren't paid add-ons.

Every request answered. Every season renewed.

Tell us how you handle estimate requests, maintenance plans and billing today, and we'll show you that setup in BaseCloud.

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