Blog category
BaseCloud CRM
The SDR’s Secret Weapon: How the Right CRM Turns Cold Calls into Closed Deals 63% of sales reps say CRM software helps them close more deals. Yet many SDRs still consider it a necessary evil. That cold call you forgot to follow up on? That lead who ghosted you because your email got buried? That…
BaseCloud CRM
The average lead response time for B2B companies in the U.S.? Over 40 hours. Let that sink in. If you’re a Lead Development Representative (LDR), you’ve probably cringed at that number. Forty hours is plenty of time for your lead to ghost you, go with a competitor, or simply forget you exist. You’re not unmotivated—you’re…
BaseCloud CRM
Customer Relationship Management (CRM) refers to the strategy and technology used to manage all your interactions with current and potential customers.
BaseCloud CRM
BaseCloud CRM turns customer data and interactions into meaningful customer relationships through thoughtful, human-centred business systems.
BaseCloud CRM
Delaying the adoption of Customer Relationship Management (CRM) software can be costing you big time.
BaseCloud CRM
Implement BaseCloud CRM to improve your sales team's performance.
BaseCloud CRM
Missed sales calls represent lost opportunities, lost leads, and lost income. BaseCloud’s recent analysis reveals a concerning trend in South Africa: on average, 30% of incoming sales calls from potential clients go unanswered. This a shocking statistic and highlights how much South African businesses are losing out on potential new customers. What are the implications of…
Sales
Are you looking for ways to boost your sales? If so, consider using CRM software. This powerful tool helps businesses unlock their sales potential by cultivating relationships with potential prospects and existing customers to ultimately increase their overall sales. BaseCloud is here to give you the full rundown of what CRM software is and how…
Sales
In the world of sales, people often use the terms ‘sales funnel’ and ‘sales pipeline’ interchangeably. However, they are not exactly the same thing and there is a fundamental difference between the two. Although both terms are used to describe the sales journey, they have different meanings. In this article, we will explore the differences…
Sales
With sales, a few essential factors need to be considered. The debate between a sales plan and a sales strategy can seem like the old “chicken and egg” analogy, with people frequently asking which one comes first. However, the foundation of a successful business depends on having a good sales plan and strategy. Although these…
Sales
Successful sales come down to understanding the fundamentals that need to be applied. These fundamentals are the formulas and processes of sales. In business, your sales operations and processes are essential. Once you perfect this to your company’s needs, you can apply the steps with the conviction that there will be a successful outcome. Excellent…
Sales
In sales, less is more. Some sales tactics can even turn off potential customers. For example, if you oversell, give too much technical information, or appear too pushy, people might be scared away. Finding the right balance can be challenging for anyone, and it’s all about discovering what works best for you, your company, and the…
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