The Salesforce Alternative

Salesforce sells calling as an add-on. BaseCloud builds it in.

Salesforce Pro Suite keeps a detailed record of every deal. Calling and two-way texting sit outside it, and each one comes on its own annual contract. BaseCloud puts calls and texts inside the client record, so reps stop jumping between tools.

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  • No dialer in any edition

    Sales Dialer is a paid add-on, and Salesforce has scheduled it for retirement.

  • Texting is another contract

    Two-way SMS runs through Contact Center Digital at $75 per user per month, with message credits on top.

  • Five flows on Pro Suite

    Pro Suite allows five automation flows across the whole account.

Built for the follow-up

What a Salesforce alternative should keep in one record

  • A CRM with a phone system on every plan

    Reps dial from the client record, and BaseCloud records and transcribes every call against it. US calling costs $0.14 a minute. The call history stays with the account after a rep leaves, and porting your current number in is free.

  • Two-way texting beside the deal

    Two-way texts cost $0.02 per 160-character segment. A rep can answer a customer's text while the deal value and call history sit on the same screen. Bulk text campaigns come with delivery reporting.

  • Automations set up by our team

    The engine has over 40 task types, so a lead from a web form or a missed payment can start a follow-up without anyone clicking. During onboarding, our team builds up to three hours of custom automations around how you sell.

  • Quotes that become invoices

    A quote turns into an invoice with one click, and payment status stays on the client record. Recurring billing runs from the same screen, while Salesforce sells it separately as Revenue Cloud. The help center walks through the invoice setup step by step, including the accounting connections.

Compare

Salesforce CRM pricing and features against BaseCloud

Both columns come from each vendor's own published plan pages in September 2026. Salesforce is its Pro Suite plan at $100 per user per month billed annually.

Salesforce CRM pricing and features against BaseCloud
CapabilityBaseCloudSalesforce (Pro Suite)
Built-in phone callingYesNo
Call recordingYesNo
Call transcriptionYesNo
Two-way business textingYesNo
Bulk text campaignsYesNo
QuotesYesYes
InvoicesYesYes
Recurring billingYesNo
Done-for-you onboardingYesNo
Unlimited recordsYesNo
Custom fieldsYesYes
Pipeline board viewsYesYes
Reporting dashboardsYesYes
Email in the recordYesYes
Workflow automationsYesYes
API accessYesNo
30-day free trialNoYes
Free planNoYes

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Calculate

Work out Salesforce CRM pricing for your team

Enter your team size and the calculator picks the BaseCloud package that fits it. Salesforce Pro Suite starts at $100 per user per month, so add the dialer or texting add-ons you would need to match.

BaseCloud

Package picked for your team size

Package
Growth (15 users)
Calling and two-way texting
Included, billed on usage
Onboarding fee
$0 on a yearly plan
Per month
$1,083
First year
$12,990

Salesforce

Pro Suite, billed annually

Per month
$1,500
First year
$18,000

For 15 users, BaseCloud costs $5,010 less than Salesforce in the first year, with calling and texting already in the CRM.

List prices billed annually, taken from each vendor's pricing page in September 2026. Call minutes and text messages are billed on usage and are left out on both sides. Your Salesforce quote may differ.

One contract for the CRM and the phone line

Try BaseCloud free for seven days with no card, or compare the pricing first.

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